Why work with us
Rental collection
* Invoice tenants 7 days prior to payment date
* Manage and collect late fees
* Association fees and assessments payment
* Repairs and utility payment
* Deduct property management fees
* Payment to owner with balance sheet
Incident Management 24/7
Online report collection organize by levels of attention
- Level 1: Email received to be reviewed the next morning
- Level 2: Email and message received to communicate as soon as possible
- Level 3: Automatic call to all members of the response team and manager to inform situation and immediate response
Repair Coordination
* Open a new case with pictures, video and detailed explanation of the damage or malfunction
* Communicate with service providers to asset the repair and collect and evaluate estimates
* Select the most cost efficient estimate and schedule repair dates
* Track repair response time while communicating vie email, text and call with tenants to keep them update
* Close case with new pictures and videos and insurance details
Lease Renewal
* Evaluate current market pricing of the property and close similar units to establish price
* inform tenant about any changes regarding policy or pricing and negotiate terms